Refund policy
Return and Refund Policy
Thank you for choosing 10-minutes Azkar book. We strive to provide high-quality digital content to our customers worldwide.
Nature of the Product:
Please note that the "10-minutes Azkar book" is a strictly digital product (e-book). No physical product will be shipped or delivered to you.
Refund Policy:
Due to the digital nature of our product and the fact that it is delivered instantly upon purchase, we have a strict NO REFUND, NO RETURN, and NO EXCHANGE policy. Once the checkout process is completed and the download link is provided, the sale is considered final.
Exceptions:
We only consider exceptions to this policy under the following rare circumstances:
1. Duplicate Purchase: If you accidentally purchased the same e-book twice using the same email address and payment method.
2. Unresolvable Technical Issues: If the file is completely corrupted and our support team is unable to provide you with a working copy within 48 hours of your report.
By completing your purchase, you acknowledge and agree to this no-refund policy. If you face any issues with downloading or opening the file, our support team is always here to help.
Contact for Technical Assistance:
If you need help, please email us at fajrreflections089@gmail.com with your Order Number, and we will assist you within 24-48 hours.